Our privacy notice


Background


This privacy notice lets you know what happens to any personal data that you give to us, or any that we may collect from or about you.


This privacy notice applies to personal information processed by or on behalf of Logix Auto Centre and sets out:


1. Who are we and how do you contact us and our Data Protection Officer?

2. What kinds of personal information about you do we process?

3. What is the source of your personal information?

4. What are the legal grounds for our processing of your personal information (including when we share it with others)?

5. What should you do if your personal information changes?

6. For how long is your personal information retained by us?

7. What are your rights under data protection laws?


1. Who are we and how do you contact us and our Data Protection Officer?

Logix Auto Centre and our Data Protection Officer


We’re a vehicle repair and MOT testing Garage based at

 

Logix Auto centre, unit 6-7 Bradmarsh Way, Rotherham, S60 1BW.

 

Logix Auto Centre (Parkgate) Ltd, Taylores close, Parkgate, Rotherham, South Yorkshire, S62 6NW


We are a data processor and controller of your personal data. The company who provides your service are named at the start of this notice.


We have a dedicated data protection officer (“DPO”). You can contact the DPO by writing to the above address, marking it for the attention of the DPO.


Changes to this privacy notice:


We may change this privacy notice from time to time by updating our privacy policy in order to reflect changes in the law and/or our privacy practices. We encourage you to check this privacy notice for changes whenever you visit our website –www. logixauocentre.co.uk




2. What kinds of personal information about you do we process?


Personal information that we’ll process in connection with all of our services, if relevant, includes:

Personal and contact details, such as title, full name, email and Telephone number.

The date and time your vehicle has an appointment at our garage.

The make and model of your Vehicle, including registration number.  

Details of the repair, parts or MOT carried out on your vehicle. The repair history of your vehicle attending our garage is kept on our electronic system for warranty purposes.

Our electronic system has a function to provide complementary recalls for service, MOT and timing belts-  either by telephone, text or email- this is an opt in service. You can notify the Company at any time if there are any changes to the above details or you would like to opt out of this service.

The usage of our services, including any repair, MOT of your vehicles and your Vehicle information, such as make and model, estimates and repair costs (and details related to this) are kept in the form of mechanic worksheets and invoices.


3. What is the source of your personal information?


We’ll collect personal information from the following general sources:

From you directly, and any information from family members attending for services, quotations


4. What do we use your personal data for?


We use your personal data, including any of the personal data listed in section 2 above, for the following purposes:

For management and auditing of our business operations including accounting

To keep records of our communications with you and our staff.

Assessing aspects of your vehicle faults, repairs and MOT assessments

To provide personalised services to you, we provide an opt in complementary reminder service for future service, MOT and timing belts in the form of telephone call, text message or email.

To comply with legal and regulatory obligations, requirements and guidance

To share information, as needed, with business partners include ordering of parts for your vehicle, the make and model inclusive of registration is given to our parts suppliers to ensure the correct parts are supplied for your vehicle. For replacement number plates and keys our legal obligation requires keeping information that you are the legal owner with a copy of the vehicle log book.

To facilitate the sale of our business to you in the form of invoices and estimates.



5. What are the legal grounds for our processing of your personal information (including when we share it with others)?


We rely on the following legal bases to use your personal data:


a) Invoicing for accountancy purposes is a statutory requirement  with HMRC

b) Requests for estimation of cost of repairs is a contractual requirement to enable the processing and responding to the enquiry.

c) Completion of vehicle worksheets of the work carried out on your vehicle is a contractual requirement and legitimate interest to enable us to carry out repair work on your vehicle.

d) When supplying keys and number plates personal data is processed to comply with legal obligations to ensure you are the legal owner of the vehicle.

e) Complementary service reminders is a legitimate interest however consent will be sort to provide this service with an opt in system.


6. When do we share your personal information with other organisations?

We may share information with the following third parties for the purposes listed above:

Business partners , for example, insurers-when using our courtesy cars, Parts suppliers of number plates and keys replacements, accountant for accountancy purposes.

Governmental and regulatory bodies such as HMRC , DVSA


7. How and when can you withdraw your consent?


Where we’re relying upon your consent to process personal data, you can withdraw this at any time by contacting us using the details below.


8. Is your personal information transferred outside the UK or the EEA?


We’re based in the UK and no information is transferred outside the UK.


9. What should you do if your personal information changes?


You should tell us so that we can update our records using our email or telephone us and We’ll then update your records if we can.


10. Do you have to provide your personal information to us?


We’re unable to provide you with our products or services if you do not provide certain information to us. In cases where providing some personal information is optional, we’ll make this clear.



11. Do we do any monitoring involving processing of your personal information?


In this section monitoring means any: listening to, recording of, viewing of, intercepting of, or taking and keeping records (as the case may be) of calls, email, text messages, social media messages, in person (face to face) meetings and other communications.

We may monitor where permitted by law and we’ll do this where the law requires it, or to comply with regulatory rules, to prevent or detect crime, in the interests of protecting the security of our communications systems and procedures and for quality control and staff training purposes.


12. What about other automated decision making?

 

We do not make decisions about you using technology.


13. For how long is your personal information retained by us?


Unless we explain otherwise to you, we’ll hold your personal information based on the following criteria:

For as long as we have reasonable business needs, such as managing our relationship with you and managing our operations

For as long as we provide goods and/or services to you and then for as long as someone could bring a claim against us; and/or

Retention periods in line with legal and regulatory requirements:

Invoicing for 7 years as per HMRC.

Worksheets for 2 years for warranty purposes and trading standards.


14. What are your rights under data protection laws?


Here is a list of the rights that all individuals have under data protection laws. They don’t apply in all circumstances. If you wish to use any of them, we’ll explain at that time if they are engaged or not. The right of data portability is only relevant from May 2018.

The right to be informed about the processing of your personal information

The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed

The right to object to processing of your personal information

The right to restrict processing of your personal information

The right to have your personal information erased (the “right to be forgotten”)

The right to request access to your personal information and to obtain information about how we process it

The right to move, copy or transfer your personal information (“data portability”)

Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you

You have the right to complain to the Information Commissioner’s Office which enforces data protection laws: https://ico.org.uk/. You can contact us using the details below.


15. Your right to object


You have the right to object to certain purposes for processing, in particular to data processed for complementary reminder purposes and to data processed for certain reasons based on our legitimate interests. You can contact us by using the details below  to exercise these rights.


16. What are your Complementary reminder service and what do this mean?


We use your home address, phone number, email address to contact you to remind you that your MOT, service or timing belt change is due according to our records. You can stop this at any time by contacting us using the details below or by following the instructions in the communication.


Contact Us


If you have any questions about this privacy notice, or if you wish to exercise your rights or contact the DPO, you can contact us by writing to,


Logix Auto Centre, unit 6-7 Bradmarsh Court, Rotherham, South Yorkshire,  S60 4NT or


Logix Auto centre (Parkgate) Ltd, Taylors close,  Rotherham, South Yorkshire, SS62 6NW.

marking it for the attention of the DPO.


Contact us


Need to make a complaint?


Alternatively, you can email us or telephone us,



Logix auto Centre ltd-


 logix.auto@btconnect.com,


 01709 369996



Logix auto Centre (Parkgate)Ltd-


 logix.parkgate@btconnect.com


01709 527499